Refund Policy


You acknowledge that, at the point when you download emuso software to your machine, you are aware that you waive your rights to cancel the transaction.

If the software is faulty, then you should email us at giving the details of your purchase from your payment receipt, the transaction ID, date and time. Please also include as much descriptive detail as possible on the fault you are experiencing. It is particularly important that you identify your operating system and correct version number. Once we have been able to replicate and have assessed the problem, we will advise you when to expect a fix to be produced to address the issue.  Only if we cannot fix your issue, you will be offered a refund.

Please be aware that you are buying emuso at the Version 1.0 stage of development and while the software has undergone considerable beta testing and is stable, it is likely to have some minor improvements along the way.  If bugs are found, they should be reported to MI ltd via our email address at: We will advise emuso-users when releases will be made available with fixes for these bugs.

In recognition of our launch of Version 1.0 of the emuso software, our (discounted) introductory purchase price includes all point releases from version 1.0 up to version 2.0.   This special offer will come to an end once emuso version 2.0 is released.

April 2018, MusicIncite, Ltd., 276 Ewell Road, Surbiton, Surrey, KT6 7AG. Company Number: 08651718.