MusicIncite Ltd will run occasional zoom video sessions covering a mixture of guitar-related topics (theory, practice etc) and/or how to use emuso with these topics.  These will be interactive, so you can ask questions.  We will be demo’ing emuso, as well as some demonstrations on guitar, and discussions.

We can handle a maximum of 100 people on any one session.  Each session will be recorded, and made available from our site, within 3 hours of the session completing.  You will access to these provided you have signed up for notification, or have signed up for the 30-day free trial, or have bought a susbcription plan.

Please fill in the form for notification with which sessions you are interested in and we will send you one email per chosen session, containing a link to the corresponding zoom meeting invitation, and the date and time of the session.  We cannot guarantee access … sessions are attended on a first-come, first-served basis.  Zoom will not allow more than 100 participants, including the host (MusicIncite Ltd).

We very much look forward to seeing you.

Emuso is a set of tools and interactive content as a musician’s ultimate help system. The tools are built into the emuso software platform, along with a content player.   It is designed for all musicians and teachers who want to elevate their musical talents and understanding of music through reference, practice, experimentation, and improvisation.  Emuso focuses on four functional areas learning, practising, exploring and teaching.

While on the emuso website (https://emuso.buzz) click on the BUY button.  It will walk you through the process.

You arrive on a screen that provides you a selection of Subscription plans, Monthly, Semi-Annual and Annual.  Each with a 14-Day FREE Trial.   You pick the plan that works best for you!   Remember, if you also have a Discount Code, that code is only used on your first payment.  That means, the 6 Month and Annual plans have the greatest costs savings!

Please ensure you look at the Buying process FAQ as well.

Minimum age to buy online is 16 years old, with a parent’s consent.    If you are over 18, parent or guardian consent is not required.

You will select the proper Subscription Plan (Monthly, 6 Monthly or Annual) and this will put you on the BUY page.  There you will provide your name, email, country and which version of emuso/Studio you would like (Windows or Mac).

You check you have seen the Terms & Conditions and then hit BUY.  This takes you to our 3rd party provider PADDLE, for all your payment information.   There is also a video, that walks you through it.

Yes, with our Subscription Plans (Monthly, 6 Monthly & Annual) you get a 14-Day FREE Trial.    Where you can “try & buy” emuso/Studio!

There is a lot of information and videos on the website explaining how emuso works and what it can be used for.   The cost is relatively low.  Purchase Now!

Version 1.0 means that the platform is functionally complete and stable.   We have moved out of our Beta trial and now offer the platform for commercial sale.    Our Beta trial was conducted in both the US and UK, for over 12 months, to help identify bugs and improvements to the user interface.  We still may bump into issues and we need to know about them asap, please provide your feedback on any bugs, problems, issues, or concerns.   Please email us at:  support@musicincite.buzz

With our Subscription Plans, you will receive updates and support, along the way, as long as you are a current subscriber.

We accept all major credit and debit cards, PayPal, Apple Pay and Wire Transfers (ACH, SEPA, BACS) through our online payment partner, Paddle.  Go to BUY page.

We provide a number of sources to help you get started.   Within emuso is a User Guide that includes emuso Basics, and Configure emuso.   We also have a number of lessons provided on the platform, under Lessons, that can help both beginners and experienced musicians.    A built-in help-system and functional videos are throughout the application to support your use of emuso.   But if you have some specific questions that our FAQs or Help-System could not answer, please don’t hesitate to reach out to us at: support@musicincite.buzz.

Please see this video for how to enter your emuso license activation details

Once you have activated your emuso license, then you can register with emuso. You choose your emuso login password during registration, and must use the same email address you used during purchase. This password can then be used to log-in from emuso to get access to lessons, emusobooks, practice regimes, and to comment on the blog. You can also log-in with your email and password via https://emuso.buzz

Here is a video on how to register from the emuso application.

If you have a specific need, practice regime, or lesson you would like to see in our content or lesson section, send your request to:  support@musicincite.buzz.   Please be specific in your request regarding genre, instrument, and education level (Beginner/Intermediate/Advanced).  We will try to find a solution and add it to our content creation schedule.   The schedule will be posted on our site and sent out via our digital newsletter.

When you download emuso software to your machine, you acknowledge that you are aware you waive your rights to cancel the transaction.  If the software is faulty, then you should email us at support@musicincite.buzz. Provide the details of your purchase including your payment receipt, the transaction ID, date, and time. Please also include as much descriptive detail as possible on the fault you are experiencing. It is particularly important that you identify your operating system and correct version number. For more information, visit our Return Policy online.

Check out the Support page on our website.  For technical support, check out the help function once you have logged into emuso.   If you did not find an answer to your question, then please email us, at support@musicincite.buzz for your technical questions.   For marketing, channel, or partnership questions, please email us at info@musicincite.buzz.   Thank you!

We have a number of ways you can support emuso.   First, on our website, you can leave a comment, photo, or video.   We are also on Facebook at: (facebook/emusomusic) and Twitter: (@emusomusic).  If you have a video, send it over and we will post it on our YouTube channel.  Email to: thomas.christel@musicincite.buzz

There are a couple of ways to reach us.   If it is a technical or software issue, please contact us at support@musicincite.buzz.  If it is a marketing, channel, or partnership opportunity, please contact us at info@musicincite.buzz.

There are a number of ways you can help spread the word about emuso™ to the world.   You can join our social media channels: Facebook, Twitter, YouTube, Instagram, Google+, and LinkedIn.  Re-post us on your favorite social media channels!

The following are the system requirements for using emuso/Studio

• 64-bit Windows 10 PC (Windows 7 / 8.x do run, but not supported) or
• 64-bit macOS (10.12 up).  IOS is not supported
• Minimum CPU:  Intel Core i series or AMD Ryzen multi-core
• Recommended CPU:  64-bit Intel or AMD multi-core processor (Intel i5 or faster recommended)
• 4 GB RAM (8 GB or more recommended)
• 2 GB free hard disk space
• Display resolution: 1440 x 900 minimum.  1920 x 1080 recommended
• Audio device drivers required for emuso’s built-in synthesiser
• Internet connection:  Not required for using emuso Toolkit.  Required for
  • emuso download
  • license activation
  • emuso registration
  • emuso login to access lessons
  • practice regimes
  • emusoBooks
  • on-demand help videos
• MIDI device drivers for any external MIDI devices (keyboards/synthesisers …)

If a System Warning message appears in your emuso/Studio application when you start it, this is because key system functionality  (that should be present on the computer separately to emuso) is not working.  Don’t panic, this can happen when your system’s audio drivers are missing or need updating. Emuso comes with a built-in synthesiser which requires working audio drivers so the synthesiser can play the digital audio it generates.  This is the minimum requirement for emuso to work.  When you close the warning message, emuso shuts down.

This is a rare condition, so far only observed on HP Pavilion x360 laptops.  Here’s what you need to do to update your audio drivers (along with any other device drivers that may be out of date on the laptop, as shipped.

So this is what you need to do for HP.  Other manufacturers will have their equivalent.

1.  Go into HP Support Assistant
2.  Go into the Software & Drivers Icon
3. It should provide a list of Drivers that are not installed and you can click on them to install.  Make sure to select “audio drivers”.   Install them!
4. Then go back and start emuso/Studio and you should be good to go.

If you are still having an issue, go back to make sure you installed all the drivers.   Please don’t hesitate to contact us at support@musicincite.buzz.   Thank you.

IMPORTANT: Please ensure your email address used for buying emuso is correct, before you click the BUY button on the buy page (https://emuso.buzz/buy-emuso-studio/).  Otherwise you will not receive the details required to download emuso from our distributor, and the buy process will seem to hang for awhile.  If this happens, you will (not immediately) receive the license details from us, displayed via your browser.  But you will need to email support@musicincite.buzz to get the download link.

On successful purchase, you are emailed both from our distributor, Paddle.com, and from ourselves, MusicIncite.buzz (who make emuso), with your emuso license activation details. Paddle also provides a download link to the emuso installer (a .exe file for Windows and a .dmg disk image for MacOS). Emuso is around 270 MB, compressed. Some browsers may warn about this file, but Windows itself won’t, when executed to install emuso. This is because emuso has been digitally signed as Windows requires. MacOS will ask if you wish to open the DMG, but if you accept this, MacOS will let you open the DMG and you can drag the small emuso icon onto the Applications folder icon to install it.  The DMG has been digitally signed and notarised by Apple.  The install process is quick in either case.

After installing, on first launch of emuso, a license activation dialogue will appear where you enter the license activation key. You will need Internet access to activate the license. For more information on licensing, see our Licensing FAQ.  Once activated, the emuso toolkit can be used. If you want to access emuso content via emuso (lessons, emusobooks, practice regimes), you have to register, via the emuso application, where you choose a log-in password, and optionally provide us with some information about yourself. Once registered you can log-in either via the website, or via emuso, using your chosen password. This gives you access to emuso content. Doing so from the website will warn that the lesson’s emuso interactions (tests, tasks etc) are unavailable, but you can still choose to view the content in your browser. Doing so from emuso brings you the full experience.

Here is a short video covering this overall process.

Select the “help” menu from the menu toolbar at the top left of emuso.  There is a menu item that shows your license, and the number of days left before expiry.  This is shown is suqare brackets.  E.g.  [10].  When it shows one day left, this is your last day of use before expiry.  With a subscription license, if a subscription period is paid for, the expiry date is automatically lengthened to the day after the next payment is due for the following subscription period.

It’s important to know that emuso can be used offline (access to the toolkit) and online (Internet access) to access all the eBooks, lessons and blog.    The 14-Day refresh is key to keep emuso up-to-date.   Here is the process moving forward:

1.  After choosing your subscription plan, and obtaining your Software License, Activate It!  Similar to when you had your 30-Day Free Trial, except you will need to bring up the License Manager dialogue via the emuso > Licenses … menu item to activate this in place of your current license (evaluation license typically).
2. When you run emuso, you need to provide access to the Internet within 14-Days of the last successful refresh (or initial activation) to allow for emuso to update.
3. If the Internet is unavailable with 3-days remaining, emuso will provide a “warning message” and it will continue to remind you each day after until time runs out or you provide Internet access.  If the Internet is available, emuso will silently refresh.
4. If time runs out!   You will need to manually refresh your license.  The License Manager will pop-up with your License already populated and you just need to refresh it.  If emuso cannot refresh at this point, emuso will quit when you close the License Manager.

An emuso license expires as follows:

1. evaluation licenses expire after 30 days.
2. a subscription plan license expires the day after the plan renewal date, if the subscription payment hasn’t occurred.

If you have any questions please don’t hesitate to contact us at support@musicincite.buzz

Yes.  Emuso can be transferred across computers.

Activating a license locks the license to your computer.   You can move the license to another computer by deactivating it on the current machine, installing emuso on another computer, and activating that same license on that new computer.  A license can only be activated three times in total.  It cannot be reactivated back on a computer it has been deactivated from.

The process is as follows: 

1. Bring up the emuso License Manager (emuso menu > Licensing…).  Use it to deactivate your license on your current computer.  Be sure to have your license number written down. 

1. Bring up the emuso License Manager (emuso menu > Licensing…) on the new computer.  Activate the same License on the new computer.  

If you have any question please don’t hesitate to contact us at support@musicincite.buzz 

IMPORTANT: Please ensure your email address used for requesting the trial download is correct, before you click the DOWNLOAD TRIAL button.  Otherwise you will not receive the details required to download emuso

As well as seeing a web page with download and license information,you are emailed from ourselves, MusicIncite.buzz (who make emuso), with your emuso license activation details. The download link is for the emuso installer (a .exe file for Windows and a .dmg disk image for MacOS). Emuso is around 270 MB, compressed. Some browsers may warn about this file, but Windows itself won’t, when executed to install emuso. This is because emuso has been digitally signed as Windows requires. MacOS will ask if you wish to open the DMG, but if you accept this, MacOS will let you open the DMG and you can drag the small emuso icon onto the Applications folder icon to install it.  The DMG has been digitally signed and notarised by Apple.  The install process is quick in either case.

After installing, on first launch of emuso, a license activation dialogue will appear where you enter the license activation key. You will need Internet access to activate the license. For more information on licensing, see our Licensing FAQ.  Once activated, the emuso toolkit can be used. If you want to access emuso content via emuso (lessons, emusobooks, practice regimes), you have to register, via the emuso application, where you choose a log-in password, and optionally provide us with some information about yourself. Once registered you can log-in either via the website, or via emuso, using your chosen password. This gives you access to emuso content. Doing so from the website will warn that the lesson’s emuso interactions (tests, tasks etc) are unavailable, but you can still choose to view the content in your browser. Doing so from emuso brings you the full experience.

Here is a short video covering this overall process.

This FREE trial comes with no strings attached … no payment information required.   You have a full 30 days to trial the software.  Please see the FAQ on what happens at the end of the trial period.

By clicking on the GET FREE DOWNLOAD button, you are taken to a page where you provide your name and email address, and choose whether you want emuso for Windows 10 or MacOS.

Click on DOWNLOAD TRIAL to gain access to the emuso/Studio platform. You will be shown a web page with the download link to emuso, and a license to use to activate emuso.  The most powerful interactive learning experience for guitar.   You also receive an email from musicincite.buzz with this information.

Please note that you can only apply for the free trial once, and this MUST be before taken out any subscription plan.  If this is not the case, then you cannot gain access and you will be taken to the emuso home page instead.

Please take a note of the license, which you will need to provide, should you need to reset your emuso password.  Should you decide to subscribe to emuso, you will receive a new license, and this will need to be used instead, for any password reset.

Upon completion of your trial emuso will stop working.  Any content you have created (snippets and snappets) are yours, and can be used with emuso if you subscribe.  You will be notified near the end of the 30-Day completion period that the trial is expiring.    Emuso will present warnings on each of the last 3 days of the trial.  Additionally an email will be sent a couple days ahead of expiration.  This should give you the time to go to the subscription page and choose your best option and select the BUY button.   Then just walk through the payment process.   Thank you for becoming an emuser!

If you decide to BUY prior to the end of your 30-Day Trial period.

First off,   Thank you!   Welcome to becoming an emuser!

Second, your subscription plan chosen will begin on the day of purchase.  So the remaining days left on your FREE trial are lost.    But to lessen the sting, here is a Discount Code for 10% off your first subscription payment:   MRKT20    The longer the plan the greater the discount!

Please use emuso’s License Manager dialogue  (from emuso menu > Licensing…) to activate the new license.

Enjoy!

We currently offer 3 Plans:  Monthly, Semi-Annual and Annual Subscriptions.

The Monthly plan provides a monthly billing process as is the most flexible.

The Semi-Annual Subscription plan, provides a 6 month plan and a cost savings over the Monthly plan.

The Annual Subscription plan, provides a 12 month plan and a cost savings over the Semi-Annual and Annual plans.

For more details and cost savings visit the page on our website:   Subscription Plans

If you have received a 100% Off Discount Code from MusicIncite or Music-for-All.org you are probally wondering how to apply it?    This is a step by step process:

1.  Click on the TRIAL button in the upper right hand corner of our site.
2.  You will be on the Subscription Page, scroll down, and Click on any of the 30-Day FREE Trial Buttons
3.  You will be taken to the BUY Page, to fill out your name, email, etc.  There is a drop down menu that has you choice of  (30-Day FREE Trial) Subscription Plans: (Monthly, Semi-Annual, Annual).  Click on the menu and at the TOP of it, you should see – (one-off),  Select it!
4. Then fill out the rest of the form and make sure to add your Discount Code!  Choose your environment and check the “Terms & Conditions: box.  Then Click the pink BUY bar, at the bottom of the page.
5. Our payment provider, Paddle will walk you through the process and you will see a zero cost to you!

All 3 Subscription Plans can use the DISCOUNT CODE.  The code is applied to your first payment process, after your 30-Day FREE Trial.   For example, you have a 10% Discount Code, you apply to your Monthly Subscription, you get 10% off your first payment.   So as you can imagine, you sign up for a Semi-Annual or Annual Subscription Plans, your cost savings would be greater!

Emuso/Studio can be trialed for free for 30 days. The 30 day period starts on the day you apply for the trial (on the day you receive you download link and license).  Near the end of your trial, emuso will warn you the trial period is ending.  You will also receive a couple of reminder emails from us (musicincite.buzz), with links to the page for buying subscription plans (Monthly, Semi-Annual, & Annual), should you wish to proceed using emuso.

For additional information please review Terms & Conditions documents.

Upgrade Procedure & Policy:

If you wish to move off one Subscription plan to another. For example, you tried the Monthly plan and wish to move over to the Annual Plan for cost savings. The process is simple. You will need to send an email to: thomas.christel@musicincite.buzz, please explain what you would like to do in the email and provide verification of your purchase. Which includes: date of purchase, subscription plan, invoice number, and contact details. We do not offer prorated refunds. But if you do move from a Monthly Subscription to a Semi-Annual or Annual Subscription, we will subtract your current Monthly fee from the Semi-Annual or Annual total. Then you will be subject to the processes and procedures of your new subscription plan as stated in the Terms & Conditions.  Thank you!

Cancellation Policy: 

MusicIncite acknowledges that all subscription fees are charged automatically on a recurring basis until the emuso customer cancels their subscription (month-to-month, semi-annual and/or annual plans). 

Cancellation of your subscription plan, no matter if you are on the monthly, semi-annual or annual, needs to be done prior to the next payment date.  (Payment is taken at the start of a plan period).  If your first payment is taken on the 15th of the Month (when you first sign up to the plan), and you are on a Monthly Plan, your next payment date will be the 15th of the next month, and so on.   The actual payment dates are chosen by our distributor Paddle.com.  If you do not cancel before the next payment date, you will be charged in full as per your subscription plan.   

PLEASE NOTE!   Paddle will contact you via email, 5 days prior and 2 days prior to renewal (the next payment date), to inform you of your renewal.  They will be using the email address you signed up with on your subscription plan.   You have the option to CANCEL through either of those two emails.   You may need to check your spam folders for these emails.  

To Cancel.   Please contact, Paddle, at Paddle.net.  You can engage with their chat function, to walk you through the process.   Or you may request a “live person,” via the chat function.  Please note that may require some additional time before a “live person” will contact you.   You will be asked a number of questions, via chat: phone number, email, and possible last 4 digits of credit/debit card you used on your account.  Or you can cancel via email at: help@paddle.com. For cancellation via email please attach your receipt.  Thank you! 

Refund Policy:

Emuso offers a 30-day FREE trial.   After 30 days, if you wish to continue using emuso/Studio you will need to go back on our site and choose a Subscription Plan (monthly, semi-annual or annual) and pay for it through our 3rd party payment provider, Paddle.    Once you select your subscription plan; monthly, semi-annual or annual basis and pay through Paddle,  it is non-refundable; no refunds will be issued.  MusicIncite does not offer prorated refunds for cancelled subscription plans. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made. All subscriptions, both month-to-month, semi-annual and annual plans, are recurring and will automatically renew after the end of each paid subscription period. Please see FAQ on how to CANCEL your Subscription Plan.    Thank you!

PLEASE NOTE!   Paddle will contact you via email, 5 days prior and 2 days prior to renewal, to inform you of your renewal.  They will be using the email address you signed up with on your subscription plan.   You have the option to CANCEL through either of those two emails.   You may need to check your spam folders for these emails.   Thank you! 

We’re really proud to provide free lessons to you, to cover many topics, and will continue doing so. Check back regularly to discover what’s new. If you sign up for our Newsletter, or bonus freebies, we can let you know by email as new content becomes available.

We also will be introducing reasonably priced premium content for you to deeply explore musical concepts, and build technique.  Premium content is only available to emuso users, and can only be used via emuso technology.

Becoming an emuso users also gets you discounted access to Transcribe from www.seventhstring.com, an amazing tool for practicing sections of music at various tempos without changing pitch. It’s a wonderful companion to emuso.

Premium content will be a mix of

• one-off lessons
• courses
• emusobooks (imagine the Guitar Grimoire becoming interactive)
• technique regimes

Premium content will primarily be based around synchronised interactive multimedia and emuso’s virtual machine technology,  for the most immersive experiences.

Where applicable, they will come with backing track(s) and tablature as well.

For example, you could be watching a lesson on video, and at times music is replicated within emuso, where it can be saved off (by pausing the video if it doesn’t auto-pause) and edited.

All emuso lessons are designed to be interacted with.

Wherever you see the following icon:

Clicking on it will typically result in musical content being created on a virtual instrument, or tracks being brought into the Rhythm-X tool (music snippets, rhythm practice and so on). Often there will interactive tasks or tests to be carried out on “instrument” to reinforce the topic you are learning about. Any mistakes you make can be corrected by emuso, and you can see and hear the difference.

Additionally, some images (such as a chord shape) become interactive, replicating that chord on instrument in emuso.

Similarly, emuso supports synchronised multimedia, where content is created in emuso at various time points along the media timeline (such as at 10 seconds into the playback of mp3 (audio) or mp4 (video) content, or MIDI content. This is a very immersive experience.

If the lesson is viewed in a browser on any of your devices, none of these interactions are possible, and any clicks that would cause interactions are ignored.

We highly recommend viewing lesson from inside emuso, by logging in from emuso first.

v1.0.36:

1. If the license manager is viewed (by selecting the menu item “Licensing…” from the emuso menu, sometimes license activation or deactivation will shut emuso down.  But the (de)activation will have worked.